STILLEN respects your privacy. When accessing our Website, STILLEN will learn certain information about you during your visit. How we will handle information we learn about you depends upon what you do when visiting our site.
Information About All STILLEN Visitors
If you visit our site to read or download information on our pages, we collect and store only the following information about you:
- The name of the domain from which you access the Internet;
- The date and time you access our site; and
- The Internet address of the website you used to link directly to our site.
STILLEN only collects this information in the aggregate for statistical purposes. STILLEN uses nicknamed "cookies" that tells when pages in our site are visited, and by how many people. STILLEN cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personally identifiable information to tell us who you are or even what your screen name or email address is. STILLEN may use software programs to create summary statistics assess certain information, including the number of visitors to the different sections of our site, what information is of most and least interest, the need for technical design specifications, and to identify system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, STILLEN uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Information About You
STILLEN does not collect personally identifiable information about individuals who visit our site except when the information is specifically provided on a voluntary basis. Such instances where personally identifiable information may be gathered are contest or sweepstakes registration, the registration for subscription sites or services and in connection with content submissions, chat rooms, suggestions, voting/polling activities and transaction areas.
If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.
STILLEN, or one of our authorized partners or resellers, may contact you regarding STILLEN products or related services. STILLEN customers may receive information from STILLEN or one of our authorized partners or resellers regarding special STILLEN events, press releases, news of complementary products from our strategic partners, and/or product-specific technical information including security bulletins and notifications of upgrades.
STILLEN will not sell or otherwise transfer any such personally identifiable information to individuals or entities outside of STILLEN or one of our authorized partners or resellers without your approval.
Users may always "opt out" of further promotional contacts at any time and be removed from our mailing by editing their account on the STILLEN web site. Also, upon request, STILLEN will take reasonable efforts to delete to user's personal information from its database. It may be impossible to delete a user's entry without some residual information because of backups and records of deletions.
Fraud Protection & 3rd Party Shipping Locations
STILLEN is dedicated to protecting our customers from fraud. In consultation with our credit card processor, we are only able to ship to a credit card's billing address unless we have the proper supporting documentation. If you would like to ship your order to an address that is different from your billing address, we respectfully ask you to fill out our 3rd party shipping form. This form will be emailed to you after we receive your order. Please complete the form and return it to us at your earliest convenience with a copy of your driver's license or another government authorized ID and a copy of your credit card. Once we have received these items, we will finish processing your order and ship it to the specified shipping address as quickly as possible.
The foregoing policies are effective as of November 8th, 2000. STILLEN reserves the right to change this policy at any time. This statement and the policies outlined here are not intended to and do not create any contractual or other legal rights in or on behalf of any party.